What are Massive Language Fashions? What are they not?



“At this writing, the one severe ELIZA scripts which exist are some which trigger ELIZA to reply roughly as would sure psychotherapists (Rogerians). ELIZA performs greatest when its human correspondent is initially instructed to”speak” to it, by way of the typewriter after all, simply as one would to a psychiatrist. This mode of dialog was chosen as a result of the psychiatric interview is among the few examples of categorized dyadic pure language communication during which one of many taking part pair is free to imagine the pose of realizing virtually nothing of the true world. If, for instance, one have been to inform a psychiatrist “I went for a protracted boat journey” and he responded “Inform me about boats,” one wouldn’t assume that he knew nothing about boats, however that he had some function in so directing the next dialog. It is very important be aware that this assumption is one made by the speaker. Whether or not it’s sensible or not is an altogether separate query. In any case, it has a vital psychological utility in that it serves the speaker to take care of his sense of being heard and understood. The speaker furher defends his impression (which even in actual life could also be illusory) by attributing to his conversational companion all kinds of background data, insights and reasoning capability. However once more, these are the speaker’s contribution to the dialog.”

Joseph Weizenbaum, creator of ELIZA (Weizenbaum 1966).

GPT, the ancestor all numbered GPTs, was launched in June, 2018 – 5 years in the past, as I write this. 5 years: that’s a very long time. It definitely is as measured on the time scale of deep studying, the factor that’s, often, behind when individuals speak of “AI.” One 12 months later, GPT was adopted by GPT-2; one other 12 months later, by GPT-3. At this level, public consideration was nonetheless modest – as anticipated, actually, for these sorts of applied sciences that require a lot of specialist data. (For GPT-2, what could have elevated consideration past the conventional, a bit, was OpenAI ’s refusal to publish the whole coaching code and full mannequin weights, supposedly because of the menace posed by the mannequin’s capabilities – alternatively, as argued by others, as a advertising and marketing technique, or but alternatively, as a strategy to protect one’s personal aggressive benefit only a tiny little bit longer.

As of 2023, with GPT-3.5 and GPT-4 having adopted, every part seems completely different. (Nearly) everybody appears to know GPT, no less than when that acronym seems prefixed by a sure syllable. Relying on who you speak to, individuals don’t appear to cease speaking about that implausible [insert thing here] ChatGPT generated for them, about its monumental usefulness with respect to [insert goal here]… or in regards to the flagrant errors it made, and the hazard that authorized regulation and political enforcement won’t ever have the ability to catch up.

What made the distinction? Clearly, it’s ChatGPT, or put in a different way, the truth that now, there’s a means for individuals to make energetic use of such a device, using it for no matter their private wants or pursuits are. In reality, I’d argue it’s greater than that: ChatGPT is just not some impersonal device – it talks to you, choosing up your clarifications, modifications of subject, temper… It’s somebody fairly than one thing, or no less than that’s the way it appears. I’ll come again to that time in It’s us, actually: Anthropomorphism unleashed. Earlier than, let’s check out the underlying expertise.

Massive Language Fashions: What they’re

How is it even doable to construct a machine that talks to you? A technique is to have that machine pay attention lots. And pay attention is what these machines do; they do it lots. However listening alone would by no means be sufficient to realize outcomes as spectacular as these we see. As a substitute, LLMs follow some type of “maximally energetic listening”: Constantly, they attempt to predict the speaker’s subsequent utterance. By “repeatedly,” I imply word-by-word: At every coaching step, the mannequin is requested to provide the next phrase in a textual content.

Perhaps in my final sentence, you famous the time period “practice.” As per frequent sense, “coaching” implies some type of supervision. It additionally implies some type of methodology. Since studying materials is scraped from the web, the true continuation is at all times recognized. The precondition for supervision is thus at all times fulfilled: A supervisor can simply evaluate mannequin prediction with what actually follows within the textual content. Stays the query of methodology. That’s the place we have to speak about deep studying, and we’ll try this in Mannequin coaching.

General structure

At this time’s LLMs are, not directly or the opposite, primarily based on an structure referred to as the Transformer. This structure was initially launched in a paper catchily titled “Consideration is all you want” (Vaswani et al. 2017). After all, this was not the primary try at automating natural-language technology – not even in deep studying, the sub-type of machine studying whose defining attribute are many-layered (“deep”) synthetic neural networks. However there, in deep studying, it constituted some type of paradigm change. Earlier than, fashions designed to unravel sequence-prediction duties (time-series forecasting, textual content technology…) tended to be primarily based on some type of recurrent structure, launched within the 1990’s (eternities in the past, on the time scale of deep-learning) by (Hochreiter and Schmidhuber 1997). Mainly, the idea of recurrence, with its related threading of a latent state, was changed by “consideration.” That’s what the paper’s title was meant to speak: The authors didn’t introduce “consideration”; as an alternative, they essentially expanded its utilization in order to render recurrence superfluous.

How did that ancestral Transformer look? – One prototypical job in pure language processing is machine translation. In translation, be it executed by a machine or by a human, there’s an enter (in a single language) and an output (in one other). That enter, name it a code. Whoever desires to determine its counterpart within the goal language first must decode it. Certainly, one among two top-level constructing blocks of the archetypal Transformer was a decoder, or fairly, a stack of decoders utilized in succession. At its finish, out popped a phrase within the goal language. What, then, was the opposite high-level block? It was an encoder, one thing that takes textual content (or tokens, fairly, i.e., one thing that has undergone tokenization) and converts it right into a type the decoder could make sense of. (Clearly, there isn’t any analogue to this in human translation.)

From this two-stack structure, subsequent developments tended to maintain only one. The GPT household, along with many others, simply saved the decoder stack. Now, doesn’t the decoder want some type of enter – if to not translate to a unique language, then to answer to, as within the chatbot state of affairs? Seems that no, it doesn’t – and that’s why you may also have the bot provoke the dialog. Unbeknownst to you, there’ll, the truth is, be an enter to the mannequin – some type of token signifying “finish of enter.” In that case, the mannequin will draw on its coaching expertise to generate a phrase prone to begin out a phrase. That one phrase will then change into the brand new enter to proceed from, and so forth. Summing up to date, then, GPT-like LLMs are Transformer Decoders.

The query is, how does such a stack of decoders achieve fulfilling the duty?

GPT-type fashions up shut

In opening the black field, we deal with its two interfaces – enter and output – in addition to on the internals, its core.

Enter

For simplicity, let me communicate of phrases, not tokens. Now think about a machine that’s to work with – extra even: “perceive” – phrases. For a pc to course of non-numeric information, a conversion to numbers essentially has to occur. The simple strategy to effectuate that is to resolve on a set lexicon, and assign every phrase a quantity. And this works: The way in which deep neural networks are skilled, they don’t want semantic relationships to exist between entities within the coaching information to memorize formal construction. Does this imply they are going to seem excellent whereas coaching, however fail in real-world prediction? – If the coaching information are consultant of how we converse, all shall be wonderful. In a world of excellent surveillance, machines may exist which have internalized our each spoken phrase. Earlier than that occurs, although, the coaching information shall be imperfect.

A way more promising strategy than to easily index phrases, then, is to symbolize them in a richer, higher-dimensional house, an embedding house. This concept, common not simply in deep studying however in pure language processing total, actually goes far past something domain-specific – linguistic entities, say. You might be able to fruitfully make use of it in nearly any area – supplied you’ll be able to devise a technique to sensibly map the given information into that house. In deep studying, these embeddings are obtained in a intelligent method: as a by-product of kinds of the general coaching workflow. Technically, that is achieved by way of a devoted neural-network layer tasked with evolving these mappings. Observe how, sensible although this technique could also be, it implies that the general setting – every part from coaching information by way of mannequin structure to optimization algorithms employed – essentially impacts the ensuing embeddings. And since these could also be extracted and made use of in down-stream duties, this issues.

As to the GPT household, such an embedding layer constitutes a part of its enter interface – one “half,” so to say. Technically, the second makes use of the identical sort of layer, however with a unique function. To distinction the 2, let me spell out clearly what, within the half we’ve talked about already, is getting mapped to what. The mapping is between a phrase index – a sequence 1, 2, …, <vocabulary measurement> – on the one hand and a set of continuous-valued vectors of some size – 100, say – on the opposite. (One among them may like this: (start{bmatrix} 1.002 & 0.71 & 0.0004 &… finish{bmatrix})) Thus, we get hold of an embedding for each phrase. However language is greater than an unordered meeting of phrases. Rearranging phrases, if syntactically allowed, could end in drastically modified semantics. Within the pre-transformer paradigma, threading a sequentially-updated hidden state took care of this. Put in a different way, in that sort of mannequin, details about enter order by no means acquired misplaced all through the layers. Transformer-type architectures, nonetheless, have to discover a completely different method. Right here, a wide range of rivaling strategies exists. Some assume an underlying periodicity in semanto-syntactic construction. Others – and the GPT household, as but and insofar we all know, has been a part of them – strategy the problem in precisely the identical method as for the lexical models: They make studying these so-called place embeddings a by-product of mannequin coaching. Implementation-wise, the one distinction is that now the enter to the mapping seems like this: 1, 2, …, <most place> the place “most place” displays alternative of maximal sequence size supported.

Summing up, verbal enter is thus encoded – embedded, enriched – twofold because it enters the machine. The 2 varieties of embedding are mixed and handed on to the mannequin core, the already-mentioned decoder stack.

Core Processing

The decoder stack is made up of some variety of equivalent blocks (12, within the case of GPT-2). (By “equivalent” I imply that the structure is identical; the weights – the place the place a neural-network layer shops what it “is aware of” – aren’t. Extra on these “weights” quickly.)

Inside every block, some sub-layers are just about “enterprise as normal.” One is just not: the eye module, the “magic” ingredient that enabled Transformer-based architectures to forego preserving a latent state. To elucidate how this works, let’s take translation for instance.

Within the classical encoder-decoder setup, the one most intuitive for machine translation, think about the very first decoder within the stack of decoders. It receives as enter a length-seven cypher, the encoded model of an authentic length-seven phrase. Since, as a consequence of how the encoder blocks are constructed, enter order is conserved, we have now a trustworthy illustration of source-language phrase order. Within the goal language, nonetheless, phrase order could be very completely different. A decoder module, in producing the interpretation, had fairly not do that by translating every phrase because it seems. As a substitute, it might be fascinating for it to know which among the many already-seen tokens is most related proper now, to generate the very subsequent output token. Put in a different way, it had higher know the place to direct its consideration.

Thus, work out learn how to distribute focus is what consideration modules do. How do they do it? They compute, for every out there input-language token, how good a match, a match, it’s for their very own present enter. Do not forget that each token, at each processing stage, is encoded as a vector of steady values. How good a match any of, say, three source-language vectors is is then computed by projecting one’s present enter vector onto every of the three. The nearer the vectors, the longer the projected vector. Primarily based on the projection onto every source-input token, that token is weighted, and the eye module passes on the aggregated assessments to the following neural-network module.

To elucidate what consideration modules are for, I’ve made use of the machine-translation state of affairs, a state of affairs that ought to lend a sure intuitiveness to the operation. However for GPT-family fashions, we have to summary this a bit. First, there isn’t any encoder stack, so “consideration” is computed amongst decoder-resident tokens solely. And second – bear in mind I stated a stack was constructed up of equivalent modules? – this occurs in each decoder block. That’s, when intermediate outcomes are bubbled up the stack, at every stage the enter is weighted as applicable at that stage. Whereas that is tougher to intuit than what occurred within the translation state of affairs, I’d argue that within the summary, it makes lots of sense. For an analogy, take into account some type of hierarchical categorization of entities. As higher-level classes are constructed from lower-level ones, at every stage the method wants to take a look at its enter afresh, and resolve on a wise method of subsuming similar-in-some-way classes.

Output

Stack of decoders traversed, the multi-dimensional codes that come out should be transformed into one thing that may be in contrast with the precise phrase continuation we see within the coaching corpus. Technically, this entails a projection operation as effectively a technique for selecting the output phrase – that phrase in target-language vocabulary that has the very best likelihood. How do you resolve on a technique? I’ll say extra about that within the part Mechanics of textual content technology, the place I assume a chatbot consumer’s perspective.

Mannequin coaching

Earlier than we get there, only a fast phrase about mannequin coaching. LLMs are deep neural networks, and as such, they’re skilled like all community is. First, assuming you might have entry to the so-called “floor reality,” you’ll be able to at all times evaluate mannequin prediction with the true goal. You then quantify the distinction – by which algorithm will have an effect on coaching outcomes. Then, you talk that distinction – the loss – to the community. It, in flip, goes by way of its modules, from again/high to start out/backside, and updates its saved “data” – matrices of steady numbers known as weights. Since data is handed from layer to layer, in a path reverse to that adopted in computing predictions, this method is named back-propagation.

And all that’s not triggered as soon as, however iteratively, for a sure variety of so-called “epochs,” and modulated by a set of so-called “hyper-parameters.” In follow, lots of experimentation goes into deciding on the best-working configuration of those settings.

Mechanics of textual content technology

We already know that in mannequin coaching, predictions are generated word-by-word; at each step, the mannequin’s data about what has been stated to date is augmented by one token: the phrase that basically was following at that time. If, making use of a skilled mannequin, a bot is requested to answer to a query, its response should by necessity be generated in the identical method. Nonetheless, the precise “right phrase” is just not recognized. The one method, then, is to feed again to the mannequin its personal most up-to-date prediction. (By necessity, this lends to textual content technology a really particular character, the place each resolution the bot makes co-determines its future conduct.)

Why, although, speak about choices? Doesn’t the bot simply act on behalf of the core mannequin, the LLM – thus passing on the ultimate output? Not fairly. At every prediction step, the mannequin yields a vector, with values as many as there are entries within the vocabulary. As per mannequin design and coaching rationale, these vectors are “scores” – rankings, form of, how good a match a phrase can be on this state of affairs. Like in life, increased is healthier. However that doesn’t imply you’d simply decide the phrase with the very best worth. In any case, these scores are transformed to possibilities, and an appropriate likelihood distribution is used to non-deterministically decide a possible (or likely-ish) phrase. The likelihood distribution generally used is the multinomial distribution, applicable for discrete alternative amongst greater than two alternate options. However what in regards to the conversion to possibilities? Right here, there’s room for experimentation.

Technically, the algorithm employed is named the softmax perform. It’s a simplified model of the Boltzmann distribution, well-known in statistical mechanics, used to acquire the likelihood of a system’s state provided that state’s vitality and the temperature of the system. However for temperature, each formulae are, the truth is, equivalent. In bodily techniques, temperature modulates possibilities within the following method: The warmer the system, the nearer the states’ possibilities are to one another; the colder it will get, the extra distinct these possibilities. Within the excessive, at very low temperatures there shall be a number of clear “winners” and a silent majority of “losers.”

In deep studying, a like impact is simple to attain (by way of a scaling issue). That’s why you could have heard individuals speak about some bizarre factor known as “temperature” that resulted in [insert adjective here] solutions. If the appliance you employ enables you to differ that issue, you’ll see {that a} low temperature will end in deterministic-looking, repetitive, “boring” continuations, whereas a excessive one could make the machine seem as if it have been on medication.

That concludes our high-level overview of LLMs. Having seen the machine dissected on this method could have already got left you with some form of opinion of what these fashions are – not. This subject greater than deserves a devoted exposition – and papers are being written pointing to necessary features on a regular basis – however on this textual content, I’d prefer to no less than supply some enter for thought.

Massive Language Fashions: What they don’t seem to be

Partly one,describing LLMs technically, I’ve typically felt tempted to make use of phrases like “understanding” or “data” when utilized to the machine. I could have ended up utilizing them; in that case, I’ve tried to recollect to at all times encompass them with quotes. The latter, the including quotes, stands in distinction to many texts, even ones revealed in a tutorial context (Bender and Koller 2020). The query is, although: Why did I even really feel compelled to make use of these phrases, given I do not assume they apply, of their normal which means? I can consider a easy – shockingly easy, perhaps – reply: It’s as a result of us, people, we expect, speak, share our ideas in these phrases. After I say perceive, I surmise you’ll know what I imply.

Now, why do I feel that these machines don’t perceive human language, within the sense we often indicate when utilizing that phrase?

Just a few info

I’ll begin out briefly mentioning empirical outcomes, conclusive thought experiments, and theoretical issues. All features touched upon (and plenty of extra) are greater than worthy of in-depth dialogue, however such dialogue is clearly out of scope for this synoptic-in-character textual content.

First, whereas it’s laborious to place a quantity on the standard of a chatbot’s solutions, efficiency on standardized benchmarks is the “bread and butter” of machine studying – its reporting being a necessary a part of the prototypical deep-learning publication. (You may even name it the “cookie,” the driving incentive, since fashions often are explicitly skilled and fine-tuned for good outcomes on these benchmarks.) And such benchmarks exist for many of the down-stream duties the LLMs are used for: machine translation, producing summaries, textual content classification, and even fairly ambitious-sounding setups related to – quote/unquote – reasoning.

How do you assess such a functionality? Right here is an instance from a benchmark named “Argument Reasoning Comprehension Job” (Habernal et al. 2018).

Declare: Google is just not a dangerous monopoly
Motive: Folks can select to not use Google
Warrant: Different serps don’t redirect to Google
Different: All different serps redirect to Google

Right here declare and cause collectively make up the argument. However what, precisely, is it that hyperlinks them? At first look, this may even be complicated to a human. The lacking hyperlink is what known as warrant right here – add it in, and all of it begins to make sense. The duty, then, is to resolve which of warrant or various helps the conclusion, and which one doesn’t.

If you concentrate on it, this can be a surprisingly difficult job. Particularly, it appears to inescapingly require world data. So if language fashions, as has been claimed, carry out practically in addition to people, it appears they should have such data – no quotes added. Nonetheless, in response to such claims, analysis has been carried out to uncover the hidden mechanism that allows such seemingly-superior outcomes. For that benchmark, it has been discovered (Niven and Kao 2019) that there have been spurious statistical cues in the best way the dataset was constructed – these eliminated, LLM efficiency was no higher than random.

World data, the truth is, is among the essential issues an LLM lacks. Bender et al. (Bender and Koller 2020) convincingly show its essentiality by way of two thought experiments. One among them, located on a lone island, imagines an octopus inserting itself into some cable-mediated human communication, studying the chit-chat, and at last – having gotten bored – impersonating one of many people. This works wonderful, till someday, its communication companion finds themselves in an emergency, and must construct some rescue device out of issues given within the atmosphere. They urgently ask for recommendation – and the octopus has no thought what to reply. It has no concepts what these phrases really check with.

The opposite argument comes instantly from machine studying, and strikingly easy although it could be, it makes its level very effectively. Think about an LLM skilled as normal, together with on a lot of textual content involving crops. It has additionally been skilled on a dataset of unlabeled pictures, the precise job being unsubstantial – say it needed to fill out masked areas. Now, we pull out an image and ask: What number of of that blackberry’s blossoms have already opened? The mannequin has no probability to reply the query.

Now, please look again on the Joseph Weizenbaum quote I opened this text with. It’s nonetheless true that language-generating machine haven’t any data of the world we reside in.

Earlier than shifting on, I’d like to simply shortly trace at a completely completely different sort of consideration, introduced up in a (2003!) paper by Spärck Jones (Spaerck 2004). Although written lengthy earlier than LLMs, and lengthy earlier than deep studying began its successful conquest, on an summary degree it’s nonetheless very relevant to in the present day’s state of affairs. At this time, LLMs are employed to “be taught language,” i.e., for language acquisition. That ability is then constructed upon by specialised fashions, of task-dependent structure. Widespread real-world down-stream duties are translation, doc retrieval, or textual content summarization. When the paper was written, there was no such two-stage pipeline. The writer was questioning the match between how language modeling was conceptualized – particularly, as a type of restoration – and the character of those down-stream duties. Was restoration – inferring a lacking, for no matter causes – piece of textual content a superb mannequin, of, say, condensing a protracted, detailed piece of textual content into a brief, concise, factual one? If not, may the explanation it nonetheless appeared to work simply wonderful be of a really completely different nature – a technical, operational, coincidental one?

[…] the essential characterisation of the connection between the enter and the output is the truth is offloaded within the LM strategy onto the selection of coaching information. We will use LM for summarising as a result of we all know that some set of coaching information consists of full texts paired with their summaries.

It appears to me that in the present day’s two-stage course of however, that is nonetheless a side price giving some thought.

It’s us: Language studying, shared objectives, and a shared world

We’ve already talked about world data. What else are LLMs lacking out on?

In our world, you’ll hardly discover something that doesn’t contain different individuals. This goes lots deeper than the simply observable info: our continually speaking, studying and typing messages, documenting our lives on social networks… We don’t expertise, discover, clarify a world of our personal. As a substitute, all these actions are inter-subjectively constructed. Emotions are. Cognition is; which means is. And it goes deeper but. Implicit assumptions information us to continually search for which means, be it in overheard fragments, mysterious symbols, or life occasions.

How does this relate to LLMs? For one, they’re islands of their very own. While you ask them for recommendation – to develop a analysis speculation and an identical operationalization, say, or whether or not a detainee must be launched on parole – they haven’t any stakes within the consequence, no motivation (be it intrinsic or extrinsic), no objectives. If an harmless individual is harmed, they don’t really feel the regret; if an experiment is profitable however lacks explanatory energy, they don’t sense the vanity; if the world blows up, it gained’t have been their world.

Secondly, it’s us who’re not islands. In Bender et al.’s octopus state of affairs, the human on one facet of the cable performs an energetic position not simply once they communicate. In making sense of what the octopus says, they contribute a necessary ingredient: particularly, what they assume the octopus desires, thinks, feels, expects… Anticipating, they mirror on what the octopus anticipates.

As Bender et al. put it:

It’s not that O’s utterances make sense, however fairly, that A could make sense of them.

That article (Bender and Koller 2020) additionally brings spectacular proof from human language acquisition: Our predisposition in the direction of language studying however, infants don’t be taught from the provision of enter alone. A state of affairs of joint consideration is required for them to be taught. Psychologizing, one may hypothesize they should get the impression that these sounds, these phrases, and the actual fact they’re linked collectively, really issues.

Let me conclude, then, with my closing “psychologization.”

It’s us, actually: Anthropomorphism unleashed

Sure, it’s superb what these machines do. (And that makes them extremely harmful energy devices.) However this on no account impacts the human-machine variations which were current all through historical past, and live on in the present day. That we’re inclined to assume they perceive, know, imply – that perhaps even they’re aware: that’s on us. We will expertise deep feelings watching a film; hope that if we simply attempt sufficient, we are able to sense what a distant-in-evolutionary-genealogy creature is feeling; see a cloud encouragingly smiling at us; learn an indication in an association of pebbles.

Our inclination to anthropomorphize is a present; however it will possibly typically be dangerous. And nothing of that is particular to the twenty-first century.

Like I started with him, let me conclude with Weizenbaum.

Some topics have been very laborious to persuade that ELIZA (with its current script) is not human.

Photograph by Marjan
Blan
on Unsplash

Bender, Emily M., and Alexander Koller. 2020. “Climbing In direction of NLU: On That means, Type, and Understanding within the Age of Information.” In Proceedings of the 58th Annual Assembly of the Affiliation for Computational Linguistics, 5185–98. On-line: Affiliation for Computational Linguistics. https://doi.org/10.18653/v1/2020.acl-main.463.
Caliskan, Aylin, Pimparkar Parth Ajay, Tessa Charlesworth, Robert Wolfe, and Mahzarin R. Banaji. 2022. “Gender Bias in Phrase Embeddings.” In Proceedings of the 2022 AAAI/ACM Convention on AI, Ethics, and Society. ACM. https://doi.org/10.1145/3514094.3534162.
Habernal, Ivan, Henning Wachsmuth, Iryna Gurevych, and Benno Stein. 2018. “The Argument Reasoning Comprehension Job: Identification and Reconstruction of Implicit Warrants.” In Proceedings of the 2018 Convention of the North American Chapter of the Affiliation for Computational Linguistics: Human Language Applied sciences, Quantity 1 (Lengthy Papers), 1930–40. New Orleans, Louisiana: Affiliation for Computational Linguistics. https://doi.org/10.18653/v1/N18-1175.
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Niven, Timothy, and Hung-Yu Kao. 2019. “Probing Neural Community Comprehension of Pure Language Arguments.” CoRR abs/1907.07355. http://arxiv.org/abs/1907.07355.

Spaerck, Karen. 2004. “Language Modelling’s Generative Mannequin : Is It Rational?” In.

Vaswani, Ashish, Noam Shazeer, Niki Parmar, Jakob Uszkoreit, Llion Jones, Aidan N. Gomez, Lukasz Kaiser, and Illia Polosukhin. 2017. “Consideration Is All You Want.” https://arxiv.org/abs/1706.03762.
Weizenbaum, Joseph. 1966. “ELIZA – a Pc Program for the Research of Pure Language Communication Between Man and Machine.” Commun. ACM 9 (1): 36–45. https://doi.org/10.1145/365153.365168.